Welcome to Jaranova Commerce Engine, a cloud-based synchronization platform developed and operated by Jaranova Technology Inc.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when businesses connect their eCommerce platforms and Meta assets to our services.
Who We Are
Jaranova Technology Inc.
Kitchener, Ontario, Canada
Email:
Website:
Information We Collect
Depending on the services you connect, we may collect:
Business Information
- Business Name
- Website URL
- Contact Email
- Business Portfolio ID
- Catalog IDs
- Store IDs
Product Information
To synchronize product catalogs, we may process:
- Product Names
- Product Descriptions
- Product Images
- Product Prices
- Inventory Levels
- SKU Numbers
- Categories
- Product Availability
Authorization Information
When you connect Meta or other supported platforms, we securely store authorization credentials necessary to operate the service, including:
- Access Tokens
- Refresh Tokens (where supported)
- Connection Metadata
These credentials are encrypted and are never shared with third parties except as required to provide the requested synchronization service.
Technical Information
We automatically collect technical information including:
- IP Address
- Browser Type
- Device Information
- Error Logs
- API Request Logs
- Synchronization History
This information is used to improve reliability and troubleshoot issues.
How We Use Your Information
Your information is used solely to:
- Synchronize inventory
- Update product availability
- Update product pricing
- Synchronize product images
- Detect synchronization failures
- Repair catalog inconsistencies
- Improve system performance
- Secure connected accounts
Data Security
Jaranova Technology Inc. uses industry-standard security practices including:
- Encrypted storage
- HTTPS encryption
- Access controls
- Audit logging
- Regular security updates
Data Sharing
We do not sell your information.
Information is shared only with the platforms you authorize, including but not limited to:
- Meta
- TikTok
- WooCommerce
- Other supported integrations
Data Retention
We retain information only as long as necessary to provide the requested services or comply with legal obligations.
Your Rights
You may request to:
- View your information
- Correct inaccurate information
- Disconnect your integrations
- Delete your account
- Request permanent deletion
Contact
Questions regarding this policy may be directed to:
